Privacy Policy

    Effective Date: 10 October 2024

    Welcome to the NSFAS Information Portal (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, https://gauteng.net/nsfas/ (the “Site”).

    1. Information We Collect

    We may collect the following types of information when you interact with our Site:

    • Personal Information: Such as your name, email address, phone number, or other details you provide voluntarily when you subscribe to newsletters or contact us through our online forms.
    • Usage Data: Information about how you access and use the Site, including your IP address, browser type, browsing history, and pages viewed. We may collect this information automatically through cookies and similar tracking technologies.

    2. How We Use Your Information

    We may use your information for the following purposes:

    • To provide and improve the content and services available on our Site.
    • To send you newsletters or promotional materials, if you have opted in to receive them.
    • To monitor and analyze trends, usage, and activities in connection with our Site.
    • To protect the security and integrity of our Site.

    3. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us analyze web traffic and personalize content based on your preferences. You can modify your browser settings to disable cookies if you prefer; however, this may affect your ability to use certain features of our Site.

    4. Third-Party Services

    We may use third-party services, such as analytics providers or advertising networks, which may collect information about your use of our Site. These third parties may have their own privacy policies and use your information in accordance with their terms.

    5. Data Sharing and Disclosure

    We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

    • With service providers who assist us in operating our Site or providing services to you.
    • To comply with legal obligations, such as responding to subpoenas or court orders.
    • To protect the rights, property, or safety of our users and the public.

    6. Data Security

    We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

    7. Your Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information, such as:

    • The right to access, update, or delete your information.
    • The right to opt out of marketing communications.
    • The right to object to or restrict the processing of your information.

    If you wish to exercise any of these rights, please contact us using the contact information provided below.

    8. Children’s Privacy

    Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take appropriate steps to remove the data.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

    10. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    Email: info@nsfasportal.co.za