Skip the Queues: Apply for Your Smart ID and Passport at Nedbank

Long lines at the Department of Home Affairs (DHA) are a common frustration for South Africans. Whether you’re applying for a smart ID card or renewing your passport, the process can be time-consuming and exhausting. But what if there were a more convenient way? Good news: you can now apply for your ID and passport online and complete the process at a participating Nedbank branch – no long queues, no lost workdays.

Here’s everything you need to know about how to apply for your ID and passport through Nedbank in partnership with Home Affairs.

ALSO READ: Get A Smart ID and Passport At Your Bank

Why Apply For Your Smart ID and Passport Through Nedbank?

Nedbank has partnered with the Department of Home Affairs to make applying for IDs and passports faster and more convenient. Instead of taking a full day off work to stand in long queues, you can now:

• Apply online
• Capture your biometrics at a Nedbank branch
• Collect your new document at the same branch

This is a game changer for busy South Africans who want to save time and avoid unnecessary stress.

How to Apply for Your Smart ID Card and Passport via Nedbank

Follow these steps to complete your application without ever needing to stand in a queue at Home Affairs:

1. Visit the eHomeAffairs Website

Start by registering or logging in to your profile on the eHomeAffairs portal.

2. Complete the Online Form

Choose to apply for a passport or smart ID card, and fill in the necessary information.

3. Upload Your Documents

Upload any required documents – the system will guide you through what’s needed based on your application type and age.

4. Pay Online via Nedbank

To pay online, you need your Nedbank profile number.

• Find it in the Money app or on Online Banking.
• Use ‘1’ as the bank user ID when prompted.
• Complete the payment under the Government Payments section. The reference details will already be filled in.

5. Book a Biometric Appointment at a Nedbank Branch

Select a participating Nedbank branch and a convenient date. On the day of your appointment, bring your ID or booking confirmation to have your fingerprints and photo taken.

6. Collect Your ID or Passport

Once your document is ready, you’ll receive an SMS notification. Simply go back to the same branch and collect it.

Participating Nedbank Branches

You can visit any of the following Nedbank branches for your biometric appointment:

Apply For Your Smart ID Card and Passport At Nedbank: Why This Is a Big Deal

South Africans are all too familiar with the pain of government department queues. In fact, it’s said we spend years of our lives waiting in lines – at licensing offices, clinics, and yes, Home Affairs. The collaboration between Nedbank and the DHA is designed to save you from this frustration.

Plus, for anyone still stuck with the old green ID book, this is the perfect opportunity to upgrade to the modern smart ID card.

FAQs

Q: Is Nedbank issuing ID cards and passports?
No. Nedbank provides the space and facilities for DHA officials to work, but the process remains a DHA service.

Q: Do I still need to bring photos?
Not if you’re applying through Nedbank – your image is captured digitally at the branch.

Q: What if I lose my ID or passport?
You can still apply for a new one, but the process may vary slightly. Check the DHA website for guidance.

Q: Do I need to renew my ID card?
No. South African smart ID cards don’t expire, but you must replace a lost or damaged one.

Q: How long does a passport last?
A South African passport is valid for 10 years. Be sure to renew well in advance of any international travel.