Fraud Alert: Protecting Your SASSA Black and Gold Cards

SASSA fraud has become a growing concern as the South African Social Security Agency (SASSA) and Postbank issue urgent warnings to beneficiaries of the SASSA Black and Gold Cards. There has been a surge in fraudulent activities targeting social grant payments, with scammers increasingly impersonating bank officials to unlawfully obtain card and PIN information.

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Rising Fraudulent Activities

Fraudsters are employing various deceptive tactics to exploit beneficiaries:

• Impersonation of Officials: Scammers pose as Postbank employees, sometimes wearing branded attire or arriving in marked vehicles, to gain trust.
• Unsolicited Home Visits: These individuals visit beneficiaries’ homes without prior appointments, claiming issues with the cards that require immediate attention.
• Threats and Coercion: Victims are often threatened with the cessation of future grant payments unless they comply with demands to hand over their cards and PINs.

Postbank assures beneficiaries that there is no need for any repairs on the Black or Gold Cards. Both cards remain valid for grant payments beyond May 31, 2025.

Protective Measures for Beneficiaries

To protect yourself from these scams, consider the following precautions:

• Do Not Share Your PIN: Postbank will never ask for your PIN. Keep it confidential and memorize it.
• Verify Official Communications: Be cautious of unsolicited calls, messages, or visits. Always verify the identity of the individual and the legitimacy of the request.
• Report Suspicious Activities: If approached by someone claiming to be a Postbank official, report the incident immediately to the police and Postbank at 0800 53 54 55.
• Avoid Unnecessary Card Changes: Do not be persuaded to switch your SASSA Gold or Postbank Black Card to other bank payment methods, even if advised by individuals claiming to be government officials.

Contact Information

For assistance or to report fraudulent activities:

• Postbank Call Centre: 0800 53 54 55
• SASSA Fraud Hotline: 0800 60 10 11

As the transition from the SASSA Gold Card to the Postbank Black Card continues, it is crucial for beneficiaries to stay vigilant and informed about potential fraudulent schemes. These scams not only threaten the financial security of vulnerable individuals but also undermine the trust in social grant systems designed to support those in need. Being proactive and cautious can make a significant difference in preventing fraud and protecting your rightful benefits.

Furthermore, staying connected with official sources such as SASSA and Postbank will ensure that you receive timely updates and alerts about any changes or suspicious activities. Encourage family members and community peers to also be aware of these scams so that everyone can collectively guard against fraud. Remember, legitimate officials will never ask for your PIN or demand your card in person always verify before you act. Together, informed beneficiaries can create a safer environment that preserves the integrity of social grant payments for all.