Helping a Friend: Recognizing and Addressing Problem Gambling

Problem gambling is a growing concern in South Africa, with more individuals suffering silently while their lives spiral out of control. As gambling becomes more accessible through online platforms, the risk of addiction rises. Recognising and addressing problem gambling in a friend could save their relationships, finances, and mental health.

Understanding Problem Gambling

Problem gambling goes beyond occasional betting. It involves compulsive behaviour where an individual cannot resist the urge to gamble, despite harmful consequences. According to the South African Responsible Gambling Foundation (SARGF), around 3% to 5% of the country’s population may be affected by problem gambling (SARGF).

A person with gambling problems may chase losses, lie about their activities, borrow money constantly, and neglect responsibilities. They often gamble to escape stress or emotional pain, creating a dangerous cycle of dependency.

Signs Your Friend May Have a Gambling Problem

If you suspect a friend is struggling with problem gambling, look out for these common warning signs:

• They frequently borrow money without clear explanations.
• They seem preoccupied with gambling, even during social events.
• They become defensive or secretive when asked about gambling.
• Their work or academic performance begins to drop.
• They show signs of anxiety, depression, or mood swings.

Spotting these signs early makes a huge difference. By initiating a compassionate conversation, you could help them take the first step toward recovery.

How to Talk to a Friend About Problem Gambling

Approaching the subject of problem gambling requires sensitivity and understanding. Avoid judgemental or confrontational language. Instead, express concern using “I” statements. For example:

“I’ve noticed you seem really stressed lately, and I’m worried about you. Is everything okay?”

Make sure the conversation happens in a private, safe space. Listen actively, and don’t interrupt when your friend opens up. Even if they deny the problem, your concern may plant the seed for future help-seeking.

Offering Support Without Enabling

You may feel tempted to help your friend by lending money or covering their losses, but this can enable their behaviour. Instead, encourage healthier alternatives:

• Suggest they speak with a counsellor or contact the National Responsible Gambling Programme (NRGP) at 0800 006 008 (NRGP Helpline).
• Recommend joining a support group like Gamblers Anonymous South Africa (GA SA).
• Help them limit access to online gambling platforms by installing site blockers or deleting gambling apps.

You can also assist by involving their family or mutual friends so they don’t feel alone. Recovery from problem gambling often requires a community of support.

Legal and Financial Impact of Gambling Addiction

In South Africa, the National Gambling Board regulates the industry, but self-regulation at the user level remains crucial. Problem gambling can lead to severe debt, bankruptcy, job loss, and legal troubles. The Financial Sector Conduct Authority (FSCA) has warned about the financial risks associated with unregulated online gambling sites (FSCA).

By helping your friend address the issue early, you may prevent long-term consequences that extend beyond just money — including broken relationships and deteriorating mental health.

Encouraging a Path to Recovery

Problem gambling is treatable, but the process takes time and commitment. Celebrate small milestones and offer ongoing encouragement. Whether it’s attending counselling sessions or staying off gambling sites for a week, acknowledge their effort and progress.

Recovery also involves creating new, healthy routines. Encourage your friend to explore hobbies, attend social events that don’t involve gambling, or take up exercise. Replacing harmful habits with positive ones plays a big role in healing.

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Final Thoughts

Recognising and addressing problem gambling can be emotionally taxing, but your support could be the turning point for someone you care about. South Africa has accessible resources, and many individuals have successfully rebuilt their lives after gambling addiction. Your role as a friend is not to fix them but to walk beside them with empathy and hope.

If you or someone you know is struggling with gambling, contact the NRGP Helpline at 0800 006 008 or visit www.responsiblegambling.org.za for more information.