The National Student Financial Aid Scheme (NSFAS) is a government initiative that provides financial support to students in South Africa who cannot afford the cost of tertiary education. One of the key components of NSFAS support is the digital wallet, which allows students to manage and access their allowances for study-related expenses.
In this guide, we will walk you through how to access and withdraw your allowance, helping you make the most of your financial aid.
What is the NSFAS Wallet?
The NSFAS Wallet is a digital platform linked to your NSFAS account. It enables students to receive, manage, and spend their financial aid directly. The wallet is a secure and easy-to-use tool where you can view your available balance, track your spending, and make payments for expenses like textbooks, food, accommodation, and transport.
Steps to Access Your NSFAS Wallet
Before you can withdraw any funds from your allowance, ensure that you have access to the NSFAS Wallet. Here’s how to get started:
1. Register for NSFAS Funding
If you haven’t already applied for NSFAS, you need to apply through the online portal. Your application will be reviewed based on your financial need and eligibility. Once approved, your funding will be deposited into your NSFAS Wallet.
2. Download the NSFAS Wallet App
To manage your funds, you can download the NSFAS Wallet app:
- For Android: Visit the Google Play Store, search for NSFAS Wallet, and click Install.
- For iOS: Visit the App Store, search for NSFAS Wallet, and click Get.
Once installed, open the app and sign in using the credentials provided during your NSFAS registration.
3. Log In to the NSFAS Wallet Portal
Alternatively, you can access your account from a computer via the NSFAS Wallet Portal:
- Visit the official portal.
- Log in with the credentials you received after your NSFAS application was approved.
- If it’s your first time logging in, you may need to reset your password for security purposes.
How to View Your NSFAS Allowance Balance
Once logged in to the app or portal, you can check your balance. This balance shows the amount available for you to spend throughout the academic year. To check your balance:
- In the NSFAS Wallet App: The main screen will display your current balance, and you’ll receive notifications when deposits are made.
- In the NSFAS Portal: Your balance appears on the dashboard, usually at the top of the page.
Your funding will be disbursed in installments, so the balance will update each time a new deposit is made.
Read more: NSFAS Student Allowances: Full Breakdown for University & TVET Students 2025
How to Withdraw Funds from Your NSFAS Wallet
Once you have funds in your wallet, you can withdraw them in various ways. Here’s how:
1. ATM Withdrawals
The wallet is linked to a Mastercard debit card, which you can use to withdraw funds from any ATM that accepts Mastercard. To do this:
- Ensure your wallet has sufficient funds.
- Insert your Mastercard into any supported ATM.
- Enter your PIN.
- Choose the withdrawal option and the amount.
- Complete the transaction and collect your cash.
Be aware that ATM withdrawals might come with transaction fees.
2. Withdraw to a Bank Account
If you prefer to transfer funds to your bank account, follow these steps:
- Log into the app or portal.
- Navigate to the Withdrawal or Transfer section.
- Enter your bank account details (e.g., account number and bank name).
- Specify the amount to transfer.
- Confirm the transaction.
Transfers usually take a few business days to process.
3. Spending Directly via the Mastercard
Another option is using the linked Mastercard for purchases. This can be used at retailers or for online transactions that accept Mastercard. Simply:
- Use the card like any other debit or credit card.
- Swipe or tap the card at the point of sale or enter the details for online purchases.
- The amount will be deducted from your balance.
This option is useful for paying for textbooks, groceries, transport, and accommodation, depending on the guidelines of your funding.
Troubleshooting Issues
If you encounter any issues with your wallet, such as trouble accessing funds or problems with the app, try these solutions:
1. Check for App Updates
Ensure that your app is updated, as updates often fix bugs and improve functionality.
2. Contact NSFAS Support
If you’re still having trouble, reach out to NSFAS support:
- Call Center: 08000 67327
- Email: info@nsfas.org.za
- Website: Visit the official NSFAS website for FAQs and additional support.
Also check: NSFAS Allowances Banking Platform For UNISA Students 2025
The NSFAS Wallet is an essential tool for students in South Africa who depend on government financial aid. By following the steps outlined in this guide, you can easily access and withdraw your allowance. Whether you need cash through ATM withdrawals, prefer a bank transfer, or want to make purchases directly, managing your wallet is simple and secure.
Always keep track of your balance and spend wisely to ensure your financial aid lasts throughout the academic year.
