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    How to Check Your CAO Application Status Online: 10 Easy Steps

    Guides & Tips 4 Mins Read
    How to Check Your CAO Application Status Online: 10 Easy Steps

    The Central Applications Office (CAO) in South Africa simplifies the process of applying to multiple universities and colleges. Once you’ve submitted your application, it’s essential to keep track of its progress to ensure everything is in order.

    How to Check Your CAO Application Status Online

    Here’s a comprehensive guide on how to check your CAO application status online.

    1. Gather the Required Information

    Before checking your application status, ensure you have the following details:

    • Your CAO application number
    • The ID number or passport number used during the application process
    • Your email address (used during registration)
    • A stable internet connection

    2. Visit the CAO Website

    To access your application status:

    1. Open your web browser and go to the official CAO website: www.cao.ac.za.
    2. Navigate to the “My Application” or “Check My Application” section, usually found on the homepage.

    3. Log In to Your Account

    1. Click on the “Login” or “Check Application Status” button.
    2. Enter your CAO application number in the required field. If you don’t have your application number handy, you can use your ID or passport number.
    3. Click “Submit” or “Login.”
    4. If you’ve forgotten your application number, click on “Forgot Application Number” and follow the prompts to retrieve it using your registered email address or ID number.

    4. Review Your Application Status

    Once logged in, you will be directed to your application dashboard. Here, you can:

    • View your application status, such as “In Progress,” “Waiting for Payment,” “Under Review,” or “Decision Pending.”
    • Check if any additional documents are required for processing.
    • Confirm offers from institutions.
    • View important notifications or messages from the CAO.

    Recommended for you: How to Upload Supporting Documents to the Central Applications Office

    5. Understand the Status Updates

    The CAO uses specific terminology to describe your application status. Common statuses include:

    • Waiting for Payment: Your application has been submitted, but payment is pending.
    • Incomplete: Additional documents or information are required to complete your application.
    • Under Review: Your application is being assessed by the institution(s) you applied to.
    • Offer Made: An institution has accepted your application and extended an offer.
    • Regret: Unfortunately, your application was not successful for a specific course or institution.
    • Awaiting Decision: The institution has not yet made a decision on your application.

    6. Respond to Offers

    If an institution has made you an offer, you must respond promptly to secure your place. Follow these steps:

    1. Click on the “Respond to Offer” or similar button on your dashboard.
    2. Accept or decline the offer by selecting the appropriate option.
    3. Follow any additional instructions provided by the institution, such as making a deposit or attending an orientation session.
    4. Note that failure to respond within the specified time frame could result in losing the offer.

    7. Contact the CAO for Assistance

    If you encounter any issues while checking your status or require further clarification, you can contact the CAO directly:

    • Email: info@cao.ac.za
    • Phone: 031 268 4444
    • WhatsApp: 078 776 6337
    • Office Address: Gate 11, Mary Thiphe Street, Durban (for in-person assistance)

    8. Tips for a Smooth Experience

    • Ensure your internet connection is stable and secure when accessing the CAO website.
    • Use a desktop or laptop computer for the best experience, although the site is mobile-friendly.
    • Regularly check your email inbox (and spam folder) for updates from the CAO or institutions.
    • Pay your application fees promptly to avoid processing delays.
    • Keep copies of all correspondence and receipts for reference.

    Read more: 2025 Late Applications – TVET Colleges and Universities Still Open

    9. Alternative Methods to Check Your Status

    If you’re unable to access the CAO website, you can also check your status via:

    • SMS: Send a message with your CAO application number to the designated CAO SMS number provided on their website.
    • WhatsApp: Send a message with your application number to the CAO WhatsApp number (078 776 6337) and follow the prompts.
    • Call Center: Contact the CAO call center for verbal assistance with your application status.

    10. What to Do After Checking Your Status

    • If Additional Documents Are Needed: Upload the required documents via the CAO portal immediately.
    • If You Receive an Offer: Follow the instructions to accept and secure your place. Make sure to meet any additional requirements set by the institution.
    • If Your Application is Regretted: Consider alternative options, such as applying for other courses or institutions still accepting applications.
    • If You Encounter Delays: Contact the CAO for assistance to ensure your application is processed without further issues.

    Checking your CAO application status online is a straightforward process that ensures you stay informed and prepared for the next steps in your academic journey. By regularly monitoring your status, promptly responding to offers, and addressing any issues, you can avoid delays and make well-informed decisions. Always keep your application details secure and reach out to the CAO for support whenever needed.

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