Losing a matric certificate can be stressful, especially when you need it for job applications or further studies. If your original certificate is lost, damaged, or stolen, you can apply for a replacement through the Department of Basic Education (DBE) or Umalusi.
How Long Does It Take to Get a Replacement Matric Certificate in 2025?
Here’s a comprehensive guide on the process and the expected timeline.
How to Apply for a Replacement Matric Certificate
1. Application Process Through the Department of Basic Education (DBE)
- Step 1: Obtain the Replacement Application Form (DHA-24) from the Department of Basic Education’s website, provincial education department offices, or DBE district offices.
- Step 2: Complete the form and gather the required documents:
- A certified copy of your ID or passport
- An affidavit explaining the loss or damage of the original certificate, signed at a police station
- Proof of payment of the application fee (retain the receipt for reference)
- If applying on behalf of someone else, include a certified copy of their ID and a letter of authorization
- Step 3: Submit the application in person at the nearest DBE or provincial education department office, or via postal mail. Some provinces may allow email submissions—confirm with your provincial office.
- Step 4: Wait for notification regarding the processing of your application. You may receive updates via SMS or email if you provided contact details.
2. Application Process Through Umalusi
If your matric certificate was issued after 1992, you can apply for a replacement from Umalusi, the council responsible for certifying qualifications.
- Visit the Umalusi online application portal (if available) or their physical offices.
- Provide the required documents:
- A certified copy of your ID or passport
- An affidavit explaining the loss or damage
- Proof of payment for processing
- Pay the processing fee as per the latest Umalusi guidelines.
- Wait for your certificate to be processed and dispatched.
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How Long Does It Take to Receive a Replacement Matric Certificate?
The time it takes to get a replacement certificate depends on where you apply:
- Department of Basic Education (DBE):
- Processing time: 4 to 6 weeks if collected in person
- Up to 8 weeks if sent via postal services
- The timeframe may be longer if there are delays in verification or incomplete documentation
- Umalusi:
- Processing time: 6 to 8 weeks
- If urgent, you can request an express service, but additional fees may apply.
How Much Does a Replacement Matric Certificate Cost?
- DBE: The cost varies but is generally around R141 for a replacement certificate.
- Umalusi: Charges a standard fee of R137, plus an optional courier fee if you prefer delivery.
- Courier Fees: If you request your certificate to be couriered, additional fees apply depending on the service provider and destination.
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Can You Track Your Application?
Yes, you can track your replacement matric certificate application:
- DBE: Contact the provincial education office where you applied, or check updates via SMS/email if applicable.
- Umalusi: Use their online tracking system or call their office for updates.
Additional Tips
- If your certificate was stolen, it is advisable to include a police case number in your affidavit.
- Keep copies of all documents submitted for your records.
- If you urgently need proof of your qualification, you can request a statement of results from DBE or Umalusi, which is usually available within a few days.
- Ensure that all information on your application is accurate to avoid delays.
- If applying via postal mail, use registered mail for tracking purposes.
Replacing a lost or damaged matric certificate requires some patience, as processing times range from 4 to 8 weeks depending on the issuing body. It is best to apply as soon as possible to avoid delays in job applications or university admissions. Always ensure that your application is complete and that you keep track of the process to receive your replacement certificate on time.
